Our Shipping & Delivery Policy
In accordance with New York State law you must be 21 years of age or older to purchase wine. In placing an order with us, you are representing that you are at least 21 years of age. In order to receive a shipment from Allstarwine.com you will be required to present an ID to FedEx upon delivery. It is not possible to leave a shipment without an adult signature - a person 21 years of age or older must be present to receive any shipment from Allstarwine.com.
Local delivery is available to the greater Albany, NY area. To inquire about rates and availability please call our physical store at 518-220-9463.
In Store Pick Up
You can order online and pick up your order at our store in Latham, NY at no additional cost. Just choose "In Store Pickup" as your "Shipping Option". We'll let you know via email when the order is ready for pickup(usually within a couple hours of placing your order).
We are working with FreeShipping.com to offer Shipping Rebates of up to $30 towards the shipping charges on your order. CLICK HERE for details.
In most cases, orders placed after 2:00pm will be processed and shipped the following business day. We will contact you by the end of the next business day if there are any problems with your order.
Shipping rates are calculated in real time from FedEx and include a small Shipping & Handling fee to cover the cost of the protective wine shipping boxes.
FedEx CANNOT deliver to PO BOXES. The shipping address must be a business or residential STREET ADDRESS.
We make no representation to the legal rights of anyone to ship or receive alcohol into any state outside of New York. The buyer is solely responsible for shipment of alcoholic beverage products. By placing an order, you authorize us to act on your behalf to engage a common carrier to deliver your order to you.
Although we try to keep all of our customers happy, we are currently NOT able to ship to:
Georgia, Kentucky, Maryland, Massachusetts, Pennsylvania, Tennessee, Texas or Utah
due to laws in those states . If alternate arrangements can be made to ship to someone in another state on your behalf, we will be more than happy to accomodate such shipments.
We are currently NOT ABLE TO SHIP to INTERNATIONAL ADDRESSES.
If you are shipping within the US and have a Non-US Billing Address and your Billing Country is not listed in our Checkout Page please call us at 518-713-4050 and we should be able to take your order via the phone.
Orders shipped to locations in New York are subject to the local sales tax rate of the shipping destination. Orders shipped into New Hampshire are subject to a NH 8% wine sales tax.
All products carried by Allstarwine.com are stored in a temperature-controlled environment and are in excellent condition upon leaving our facility. As is tradition in the wine trade, all bottles are purchased at the buyer's risk. Any return claim will be addressed on a per order basis, and under our discretion, may not be refundable. We assume no liability for wines that are overheated (leaking), or frozen, as a result of shipping. If you feel that temperature extremes (hot or cold) could pose a threat to the overall quality of the product, we strongly suggest that you request to have your order shipped via express air service to ensure the highest level of protection for your purchase.
We do understand that express service can be costly, and offer our temperature controlled warehouse as a safe storing option until weather conditions are more conducive to shipping safely.
FedEx Ground deliveries to BUSINESS addresses are delivered Monday - Friday
(so only Monday - Friday days are counted as "Days in Transit" . . . so, for example an order shipped on a Friday to a business location that is "3 Days" in Transit will arrive on Wednesday)
FedEx Ground deliveries to HOME addresses are delivered Tuesday - Saturday
(so only Tuesday - Saturday days are counted as "Days in Transit" . . . so, for example an order shipped on a Friday to a home location that is "4 Days" in Transit will arrive on Thursday)
FedEx Express Shipping Options: Express Saver(3 Days), 2Day, Overnight deliveries to home or business address are delivered Monday-Friday (so only Monday - Friday days are counted as "Days in Transit")
Ground Shipping Times: